(910) 794-6884

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• An estimate is written

• Customer authorizes shop to proceed with repairs. Insurance approval is received, if needed.

• Parts are ordered or damage parts are repaired

• Replacement parts are received & installed

• Color match of existing paint is verified for guaranteed match. Repaired area is painted

• Vehicle is assembled and test driven, if needed

• Fit and finish are reviewed for quality assurance.

• Vehicle is cleaned

• Repairs are reviewed with customer. Payment is rendered for repairs.
  

We will also communicate with your insurance company if additional repairs are found after your vehicle is disassembled.  An additional estimate, known as a supplement will be submitted on your behalf for approval for additional auto body repairs.

Collision Services

Review process for our collision repair below

The Collision Repair Process